Frequently Asked Questions

OhMyBaggz is a luxury bag competition platform. We offer fair, transparent competitions where you can win authenticated designer bags such as Hermes Birkin, Chanel Classic Flap, Dior Lady Dior, and more. Every draw is conducted live for full transparency.

Yes. Our competitions are classified as prize competitions (not lotteries) because they require participants to answer a skill-based question before entering. We comply with all applicable regulations in UK and the EU.

Absolutely. Every single bag is independently authenticated by certified luxury goods experts before being listed. Each prize comes with a certificate of authenticity, original packaging where available, and full documentation of provenance.

Each competition features a luxury bag that you can win by purchasing tickets. To enter, you must answer a simple skill-based question. Once all tickets are sold or the deadline is reached, we conduct a live draw on Instagram using a certified random number generator. The winning ticket number takes the prize.

Winners are selected through a live draw on our Instagram channel. We use RandomDraws, a certified random number generator, to ensure complete fairness and transparency. Every draw is recorded and archived so results can be verified by anyone.

If a competition does not sell all tickets by the deadline, the draw still takes place with whatever tickets have been sold. In rare cases, we may extend the deadline to give more people a chance to enter.

Answering a simple skill-based question is a legal requirement. It ensures the competition is classified as a game of skill rather than a lottery, which keeps us fully compliant with UK regulations.

Each competition has a maximum ticket limit per user to ensure fairness. This limit is displayed on each competition page. You can buy multiple tickets to increase your chances, up to the specified limit.

Ticket purchases are final and non-refundable once confirmed. However, if a competition is cancelled for any reason, all ticket holders will receive a full refund automatically.

Every ticket purchase earns you loyalty points. These points accumulate in your account and can be used for discounted tickets or exclusive competitions. VIP subscribers earn 2x points on every purchase.

Click 'Sign Up' in the top navigation to create a free account. You can sign up with your email address. Once registered, you can browse competitions, purchase tickets, and track your entries from your dashboard.

Congratulations! We will contact you within 24 hours via email to arrange delivery. Your bag will be shipped fully insured via a premium courier service. International delivery is available worldwide at no cost to the winner.

We accept all major credit and debit cards through our secure payment partner Stripe. This includes Visa, Mastercard, American Express, and Apple Pay / Google Pay where available.

Yes. All payments are processed through Stripe, a PCI Level 1 certified payment processor. We never store your card details on our servers. All transactions are encrypted with industry-standard TLS encryption.

All ticket prices are displayed in British Pounds (GBP).